Privacy Policy

Introduction

SLEEEK Limited ("SLEEEK", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and services.

By using SLEEEK, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not access or use our services.

Information We Collect

Personal Information

When you register for an account or use our services, we may collect:

• • Name, email address, phone number
• • Business name and address
• • Payment information (processed securely via Stripe)
• • Property addresses for scheduled shoots
• • Profile information and preferences

Automatically Collected Information

When you access our platform, we automatically collect:

• • Device information (browser type, operating system)
• • IP address and general location
• • Usage data (pages visited, features used, time spent)
• • Cookies and similar tracking technologies

Content You Provide

This includes photographs, videos, property information, communications through our platform, and any other content you upload or share through SLEEEK.

How We Use Your Information

We use the information we collect to:

• • Provide and maintain our services
• • Process bookings and payments
• • Send confirmations, updates, and service-related communications
• • Improve and personalize your experience
• • Analyze usage patterns to enhance our platform
• • Detect and prevent fraud or security issues
• • Comply with legal obligations
• • Respond to your inquiries and provide support

Sharing Your Information

We may share your information with:

Service Providers

Third-party vendors who perform services on our behalf, including payment processing (Stripe), cloud hosting (Vercel, Supabase), email delivery (Resend), and analytics.

Photographers and Team Members

When you book a shoot, relevant information (property address, contact details, special instructions) is shared with the assigned photographer.

Legal Requirements

We may disclose information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• • Encryption of data in transit and at rest
• • Secure authentication and access controls
• • Regular security assessments
• • Limited access to personal data by employees

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

• • Account information: Retained while your account is active, plus 7 years after closure for legal and tax purposes
• • Photo and video content: Retained for 12 months from delivery, then archived or deleted
• • Transaction records: Retained for 7 years as required by New Zealand tax law
• • Usage data: Typically retained for 2 years

Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• • Access the personal information we hold about you
• • Request correction of inaccurate or incomplete information
• • Request deletion of your personal information (subject to legal retention requirements)
• • Object to processing of your information in certain circumstances
• • Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@sleeek.co.nz.

Cookies and Tracking

We use cookies and similar technologies to:

• • Keep you logged in
• • Remember your preferences
• • Understand how you use our platform
• • Improve our services

You can control cookies through your browser settings. Disabling cookies may affect some features of our platform.

Third-Party Services

Our platform integrates with third-party services that have their own privacy policies:

• • Stripe (payment processing)
• • Google (calendar integration, AI services)
• • Supabase (database and authentication)
• • Sentry (error monitoring)

We encourage you to review the privacy policies of these services.

Children's Privacy

SLEEEK is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than New Zealand, including the United States (where our hosting providers operate). We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of SLEEEK after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: